Privacy Policy

The application collects information when you download and use it. This information may include:

• Your device's Internet Protocol address, such as your IP address
• The pages of the application that you visit, the time and date of your visit, and the time spent on those pages
• The time spent on the application
• The operating system you use on your mobile device

The application does not gather precise information about the location of your mobile device.

The application uses Artificial Intelligence technologies to enhance user experience and provide certain features. The AI components may process user data to deliver personalized content, recommendations, or automated functionality. All AI processing is performed in accordance with this privacy policy and applicable laws.

The service provider may use the information you provided to contact you from time to time to provide you with important information, required notices, and marketing promotions.

For a better experience, while using the application, the service provider may require you to provide certain personally identifiable information, including but not limited to email, age, and gender. The information that the service provider requests will be retained and used as described in this privacy policy.

Our mobile application "Aiko - Your AI Soulmate" uses third-party artificial intelligence services to provide personalized conversational experiences.

Data Sent to AI Services

When you use chat features in the Aiko app, the following information may be transmitted to our AI service provider:

1. Your chat messages and conversation history necessary to generate contextual AI responses
2. Your nickname and basic profile preferences to personalize conversations
3. Conversation context such as relationship settings and character preferences

AI Service Provider

We use DeepSeek AI as our primary AI service provider to process chat messages and generate AI responses. DeepSeek processes your data in accordance with their privacy policy.

Purpose of Data Processing

Your data is shared with DeepSeek AI solely to generate personalized AI responses and improve your conversational experience within the app. We do not use this data for advertising purposes.

User Consent

The Aiko app requests your explicit consent before sending any data to AI services. You can review and accept the data sharing terms when you first use the app. If you do not consent, you will not be able to use the AI chat features.

Data Retention by AI Provider

DeepSeek AI may retain conversation data as described in their privacy policy. We recommend reviewing their privacy practices at deepseek.com for detailed information.

Your Control

You can delete your conversation history within the app at any time. For complete data deletion, please contact us at [email protected].

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services.

How the Technology Works

Microsoft Clarity collects aggregated behavioral metrics such as page views, click counts, and scroll depth, generates heatmaps that show areas of high interaction, and records session replays which may include mouse movements, clicks, scrolling, and other on-page interactions. Clarity and Microsoft Advertising also collect technical data like device and browser information, IP addresses, referrer URLs, and pages visited to help analyze and improve site performance and security.

Purposes

We use these tools to analyze usability, diagnose and fix issues, optimize content and performance, detect and prevent fraudulent activity, and to support our advertising and marketing efforts.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement. For product-specific information about Clarity, see clarity.microsoft.com.

Only aggregated, anonymized data is periodically transmitted to external services to aid the service provider in improving the application and their service. The service provider may share your information with third parties in the ways described in this privacy statement.

The application utilizes third-party services that have their own privacy policies about handling data. Below are the links to each provider's privacy policy:

• Google Play Services
• AdMob
• Google Analytics for Firebase
• Facebook
• Appodeal
• RevenueCat
• DeepSeek AI
• Microsoft Clarity

The service provider may disclose user-provided and automatically collected information:

• As required by law, such as to comply with a subpoena or similar legal process
• When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• With trusted service providers who work on their behalf, do not have an independent use of the information disclosed to them, and have agreed to adhere to the rules set forth in this privacy statement

You can stop all collection of information by the application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

The service provider will retain user-provided data for as long as you use the application and for a reasonable time thereafter. If you would like them to delete user-provided data that you have provided via the application, please contact them at [email protected] and they will respond in a reasonable time.

The service provider does not use the application to knowingly solicit data from or market to children under the age of 13. The application does not address anyone under the age of 13. The service provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the service provider discovers that a child under 13 has provided personal information, the service provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the service provider at [email protected] so that the necessary actions can be taken.

The service provider is concerned about safeguarding the confidentiality of your information. The service provider provides physical, electronic, and procedural safeguards to protect information the service provider processes and maintains.

This privacy policy may be updated from time to time for any reason. The service provider will notify you of any changes to the privacy policy by updating this page with the new privacy policy. You are advised to consult this privacy policy regularly for any changes, as continued use is deemed approval of all changes.

By using the application, you are consenting to the processing of your information as set forth in this privacy policy now and as amended by us.

If you have any questions regarding privacy while using the application, or have questions about the practices, please contact the service provider via email at [email protected].